Are all models of the compatible modems certain to work with the DiscoverNET SIMs on the SIM-only plans?
Unfortunately due to the way the network is locked to a range of IMEI numbers that were issued to the compatible modems, we can’t be certain that every modem will work. If it was originally bought in New Zealand, there’s a decent likelihood. But if it doesn’t, we’ve got some options to get you up and running.
What happens if my modem is incompatible with the DiscoverNET mobile SIM on the SIM-only plan?
Don’t worry. If your modem turns out to be incompatible and you aren’t able to connect to our service we’ll give you the choice of upgrading to one of our plans that include a brand new modem, or you can cancel the plan without penalty.