Huawei B315 Router
Huawei B315
Huawei B593
At present the only 4G modems capable of providing full speed access to our network are the Huawei B315 (our current model) or the previous Huawei B593. If you don’t have a compatible modem, check out our Contract Planswhich include a new modem that’s yours to keep.

Unfortunately due to the way the network is locked to a range of IMEI numbers that were issued to the compatible modems, we can’t be certain that every modem will work.  If it was originally bought in New Zealand and isn’t locked by the original supplier (usually Spark lock theirs), there’s a decent likelihood.  But if it doesn’t, we’ve got some options to get you up and running.

If you want advice on your specific unit, send us a picture of the label on the base and we’ll be able to advise.

Don’t worry.  If your modem turns out to be incompatible and you aren’t able to connect to our service we’ll give you the choice of upgrading to one of our plans that include a brand new modem, or you can cancel the plan without penalty.