by James Elliott | Jul 15, 2017 | SIM-only Plans
At present the only 4G modems capable of providing full speed access to our network are the Huawei B315 (our current model) or the previous Huawei B593. If you don’t have a compatible modem, check out our Contract Planswhich include a new modem that’s... Read more
by James Elliott | Jul 15, 2017 | SIM-only Plans
Unfortunately due to the way the network is locked to a range of IMEI numbers that were issued to the compatible modems, we can’t be certain that every modem will work. If it was originally bought in New Zealand and isn’t locked by the original supplier... Read more
by James Elliott | Jul 15, 2017 | SIM-only Plans
Don’t worry. If your modem turns out to be incompatible and you aren’t able to connect to our service we’ll give you the choice of upgrading to one of our plans that include a brand new modem, or you can cancel the plan without penalty. Read more
by James Elliott | Jul 13, 2017 | Travel Pack
We don’t sell additional data with the travel pack, but you can extend your hire for another week, which give you an extra 50GB of data. If you know you’re going to want more data, you can book additional time in advance. Read more
by James Elliott | Jul 13, 2017 | Travel Pack
We include a courier bag and instructions in the pack. Just put all the equipment back in the box you received it in, and call the number on the instruction sheet to have it collected. Our courier will not pick up from rural addresses so you’ll need to be in one... Read more
